Dates not showing as available for online booking

[salonlolabella]

I'm having trouble with my online booking. For some reason, Fridays are not showing as available to customers when they are trying to book online. I've made sure my business hours and available hours are set to be open and available from 10am-2pm. Theres nothing on the calendars that are synced that would be blocking Fridays off. Any ideas?

The title of this thread has been edited from the original: Friday isn't showing available for online booking

[Twiggy · Accepted solution]

I know you've checked and triple checked..........Have you checked you don't have an all day appointment on your google calander.  We had an appointment we thought was set to an hour that was on "all day" repeat from ages ago and did not have this calender displayed on our devices.

Also try toggling off the fake it appointment option - if you have it switched on.... Also if you have say a clean down 30 mins and a prep of 30 it might just block it out.  Sometimes it's good to uncheck all calenders and then sync again - It gets rid of lots of buggy clashes too.

Hope it sorts itself out.

[salonlolabella]

THANK YOU!! Turns out I did have an all day appointment set for every Friday. 

Thanks again! 

[_Violet]

Hi @salonlolabella - Thanks for reaching out to us here on the Square Seller Community👋

I will definitely back up Twiggy's suggestion to double-check for any "all day" Appointments, block-offs, or personal reminders that have been added to your calendar on these dates.

If you are still experiencing issues determining the root of this issue, please don't hesitate to reach out to our Support Team and request to speak with an Appointments Specialist here.

I hope this information is helpful but please do let us know if you have any additional questions. Always happy to help! 😊