Card on file

[Cmtmelissa209]

I’m new here and trying to figure out if this system will work for me. Am I able to require a client to save their card on file when they book online? 

[JK_Fiber_Art]

Hello Cmtmelissa209,

Because "you must have written authorization from your customer to save their payment card", I don't believe there's an option or feature to make it a requirement.  Perhaps some other Community members have some thoughts.

[Cmtmelissa209]

Just found what I was looking for, there is an option that says “Hold card for no show protection” but they have to input the card each time

[daydreamer11]

Evidently they changed things and now you have to print a file, get it signed and re-digitize it back to the account. In my book, that is not functional. But you might be glad that it isn't functional yet because *look out for their rates!* They will charge you 3.5% + $15 dollars or 2.9 + $30 per transaction for this feature!!!!!!! Not even joking. Lawsuit anyone?