Cancel book appointments with card

[MBVSolutionsLLC]

How to cancel book appoiments with credit card feature?

alot of my clients are canceling appointments because of this feature and i do not know how to turn it off

[Minion]

Hi @MBVSolutionsLLC 

Possible to check your appointment payment settings.

I'm doing this from a computer.

Once you login to your dashboard head to Appointments>Settings>Payments & Cancellations. Maybe your settings have "Require Prepayment" selected?

Tag me and let me know what your settings look like. 

Cheers