Are text notifications not working?

[EricStPierre]

No clients have co firmed in a week. This is uncommon as all of my clients regularly confirm. 

[Ria]

Hi @EricStPierre - Welcome to The Seller Community, it's always nice to see a new face 😊

Great Question.

It sounds like what you may be experiencing is a feature no longer being available due to an update in the Appointments Repricing that may require some features to not be available due to the plan that you're currently on.

Here are the features that each plan offers. The best way to ensure that that you are on your desired subscription, you can verify on your Square Dashboard by going to Account & Settings > Business > Pricing & Subscriptions.

Feel free to let me know if this does not solve this issue, i'm happy to dive into this further with you. 

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨

[EricStPierre]

Thanks. I'll just send confirmation texts myself now. It's unsettling that a company that has made thousands from me by credit card transaction fees is now making me pay for an app that not only makes those fees possible, but an app that I've been using for years.