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Unanswered Questions

When a customer pays for an order with Payment Link.. The order is never sent to the KDS.All other forms of payments on the POS device created a KDS order.. But...

5 - Supporter
Posted Thursday in Square Point of Sale
0 Replies

I'm having trouble adding my services to my website editor. It keeps erroring. I tried two browsers and refreshing several times. Any solution?

5 - Supporter
Posted Thursday in Troubleshooting
0 Replies

EDIT: Apparently I did NOT solve this, because despite turning the toggle described below off, "Shop All" still appears in the MOBILE category navigation, even ...

5 - Supporter
Posted Thursday in Square Online
0 Replies

Yesterday when I got to work I received this error. The register still worked but slowly.today it won’t even power on. It did for a few minutes but wouldn’t con...

Square Champion
Posted Thursday in Square Register
0 Replies

Square finally made it possible to arrange items within a category...except items within a category still only appear in alphabetical order on Square mobile POS...

gtm
8 - Enthusiast
Posted Thursday in Square Point of Sale
0 Replies

I have an issue with scheduled pick up times. I run a pizza food van and allow my customers to order online. They choose from the available pick up times that I...

5 - Supporter
Posted Thursday in Square Online
0 Replies

We have a small restaurant and retail shop connected. We sell some of our retail items near the restaurant POS like tshirts, hats, stickers, etc. My favorite th...

5 - Supporter
Posted Wednesday in Square for Restaurants
0 Replies

We are a museum store who has been using Square since April 2024, after using Quickbooks POS for many years (10+).We mostly purchase our inventory, but still wo...

7 - Protege
Posted Wednesday in Square for Retail
0 Replies

I am located in Canada, and I have a canadian business account, can I use the square reader in the United States?

5 - Supporter
Posted Wednesday in Square for Retail
0 Replies

Has anyone else's holiday themes for marketing disappeared? For the last year, I'd say I haven't had any of them come up when designing any marketing emails. Di...

8 - Enthusiast
Posted Wednesday in Square Marketing
0 Replies

Hello all,As the title says. I cannot sort by price, I cannot select more than 250 items, I cannot change the default display to collapsed rather than open, the...

8 - Enthusiast
Posted Wednesday in Square Online
0 Replies

When using the Facebook integration with Square Marketing emails, the auto-generated post includes a URL where the email is available to see on the web, like th...

5 - Supporter
Posted Tuesday in Square Marketing
0 Replies

It Will show me in customer directory what clients have cards on file, but it doesn't show the last 4 digits of the card on file. And when I make an invoice for...

5 - Supporter
Posted Tuesday in Square Invoices
0 Replies

So I've seen the updates made to order manager in which your open tickets now display with the other orders. My question is this- if I schedule a pickup date an...

6 - Contributor
Posted Tuesday in Square Point of Sale
0 Replies

On the item page of my website (Square/Weebly), there is the item description text and then shipping information. I know I changed this in the past, but for the...

9 - Proponent
Posted Tuesday in Square Online
0 Replies

Hey friends, am newly operating POS for restaurants with a KDS screen in kitchen. Now that we are getting the hang of it, I want to turn on my ability to accept...

5 - Supporter
Posted Monday in Square for Restaurants
0 Replies

I'm trying to sign up for the square payroll free trial. It won't let me update any information on my account. Every time I get, "Something went wrong. Please t...

5 - Supporter
Posted Monday in Square Staff and Payroll
0 Replies

We enabled all items to be available for online ordering and made sales through both the POS and online over the weekend. However, those items later appeared as...

8 - Enthusiast
Posted Monday in Square Online
0 Replies

Real Time Shipping calculates USPS rate fairly well but it gives only free shipping option to UPS and FedEx and of course our customers pick that and we are loo...

5 - Supporter
Posted a week ago in Square Online
0 Replies

Hi everyone,I launched a customer-facing website for online food pickups back in January 2024. It’s been running smoothly until about a week ago when I noticed ...

5 - Supporter
Posted a week ago in Square Online
0 Replies