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Unanswered Questions

Because that is what I am being charged. For online purchases made from my shop, which is also thru Square. This one:My Square.site shopWhen I saw this fee (scr...

5 - Supporter
Posted 4 hours ago in Square Online
0 Replies

Is there a way in Square to issue a receipt of product picked up based on Invoices?Most of my sales is cash and carry. I have some folk that I will invoice them...

5 - Supporter
Posted 4 hours ago in Square Invoices
0 Replies

My employee’s direct deposit bank account was fraudulently changed to a scammer’s bank account. The employee noticed after one pay cycle that they didn’t get th...

5 - Supporter
Posted 12 hours ago in Square Staff and Payroll
0 Replies

My balance does not reflect paid invoices. When should I see my funds?

5 - Supporter
Posted 14 hours ago in Square Invoices
0 Replies

Hello Square Community,I recently launched my transport service website, Riegler Trans, and I’m working on integrating Square payments to offer a smooth and sec...

5 - Supporter
Posted 14 hours ago in Square Staff and Payroll
0 Replies

Everything was fine until last night. Made a sale yet I still have not received the funds

5 - Supporter
Posted 16 hours ago in Square Online
0 Replies

Hi Square Community,I’m running into an issue with streaming live sports events on my website, which is integrated with Square. I’ve recently set up streamonspo...

5 - Supporter
Posted yesterday in Troubleshooting
0 Replies

My account just disappeared. After I signed up with the per deim app. Can’t access anything. It’s like it went back to default settings. Need help. 5 years of i...

5 - Supporter
Posted yesterday in Troubleshooting
0 Replies

I'm trying to use the item "Token" for matching purposes in excel between the item library export and the transaction report and am finding there to be differen...

5 - Supporter
Posted yesterday in Troubleshooting
0 Replies

We just purchased the square register and it doesn't prompt the team to clock in.

6 - Contributor
Posted yesterday in Square Register
0 Replies

I have website for weebly.com that was established 10 years ago (questimate) let's call this account #1. Now I've been asked to be an administrator to another o...

5 - Supporter
Posted yesterday in Troubleshooting
0 Replies

Hello there,Trying to figure out if the following option is possible?We are currently using the square stand w/ iPad. When we heard about the terminal, we hoped...

6 - Contributor
Posted yesterday in Square Appointments
0 Replies

Our order tickets always include the business owner's name for some reason. Does anyone know customize order tickets like font size, details, and how to remove ...

5 - Supporter
Posted Thursday in Square Point of Sale
0 Replies

I am not receiving any notifications when clients request an appointment online. I have checked my settings, and I do have the toggle settings turned on to rece...

7 - Protege
Posted Thursday in Square Appointments
0 Replies

Our museum uses Square and we're trying to set up a form on our website that will take payments via Square (we use another software for ticketing, etc.). We hav...

5 - Supporter
Posted Thursday in Troubleshooting
0 Replies

I have several active coupons. I know for a fact that some have been redeemed, yet on the Coupon page it shows 0 redemptions for all coupons ever. What's wrong ...

5 - Supporter
Posted Wednesday in Square Marketing
0 Replies

I need to automate an email to a specific group for any customers birthday gift within that group. The gift, a coupon for a free beer at our Brewery 5 days befo...

5 - Supporter
Posted Tuesday in Square Marketing
0 Replies

We are an online-only business, with local delivery, and tired of customers showing up at our home because they see our physical address at the bottom of our ma...

5 - Supporter
Posted Tuesday in Square Marketing
0 Replies

Added a few secondary colors to play around with, but I've pared it down since then. Now I don't see any obvious way to remove secondary colors from the site pa...

6 - Contributor
Posted Tuesday in Square Online
0 Replies

The site is not showing the booking option. however, I have enabled the option. It would show all my info, then return to the default site.

5 - Supporter
Posted Monday in Square Online
0 Replies