took an invoice payment and its not showing up under balance

[Tndfarms]

Hey guys I took a invoice credit card payment and it didn't show up under available balance it was for a semi small amount but its showing the invoice was paid I just can't do anything with it

[Ellie_]

Hi there @Tndfarms,

Due to the nature of your post being account specific, we have moved it to a private board per our Community guidelines. The Seller Community is intended for seller-to-seller conversations and we do not have access to account specifics here. I'd recommend checking your emails for an email from our Account Services team as they typically reach out that way and can direct you further. You can also check your online Dashboard for notifications as well.