added sales tax in my square up store but orders did not apply the tax

sales tax are properly added in out sauare store, country tax was set up and all canadian provinces tax but all our sales did not collect any sales tax. what to do???

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Square Community Moderator

Hi @CGreens,

 

Thanks for posting in the Seller Community, and sorry about that. 

 

It sounds like you've successfully created the taxes for your Square POS store (in person transactions). To set up taxes for your Square Online Store, you'll have to do so by going to the Square Dashboard > Settings > Taxes. Apologies if that was unclear. 

 

Here is a Support article with a bit more information about tax rates and Square Online Store. 

 

If everything is set up as listed above in the Support Center article, please contact our direct E-Comm CS team to troubleshoot further. We can't look into your account from the Seller Community to assist further here.

Ashley C
Community Moderator, Square
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