Why can't I access my Money? Transfer or withdrawal after years of being with this company?

[kylejohnston_98]

I have been with Square for years.  I am in the middle of my busy season for work.  For some reason now after many years y account is under review and I can't access or transfer any of my money.  You can;t contact support my phone without a code but yet when you try and get the code you can't get one.  The only chat does not work at all.  Sure there is a button for it but it does nothing when you click on it.  I have sent emails but nobody has responded.  This is bad you you guys to keep someone from their money and bad for business.  

[Ellie_]

Hi there @kylejohnston_98,

We are very sorry to hear about the trouble you're having with your account. These forums are public, so to protect your privacy, we will reach out to our Account Services team on your half directly. We will have them reach out to you at the email address associated with your account just as soon as they have any updates. Apologies again for the frustration, and thanks for your understanding.