Sorry to hear you're having trouble here, @Sat_Fitness_PT.
You'll need to keep attempting the verification process through Square until you are redirected to start the document verification process with our partner, Veriff. Once redirected to Veriff, you'll be able to attempt the process again through their system.
Before you do that, I recommend having a read through the following article on our Support Centre: Troubleshoot Square account activation issues.
Please let me know if you have any other questions!
