Square used to be a place that was great for small businesses, but lately it just seems to be utter bull**bleep**. Calling to speak to anyone lately is a nightmare, being passed along from person to person. Or spending 2 hours on the phone with a "tech" who is reading a prompt of responses that forces us to go around and around doing the same thing over and over again. Square no longer refunds the fees associated with a refunds, they've taken away square invoice features and now charges us for them. The corporate culture is really starting to make square suck.
What is going on over there?
Aaron Curiel
Executive Chef & Owner
The Velvet Buttercream
www.velvetbuttercream.com
