The user support at Square is lacking to say the least. These forums aren't very encouraging either. I've checked Facebook and Discord, but didn't notice much. Where can I go to speak with humans about my Square experiences other than here? With over 4 million users, there's gotta be a place with more traffic and busier threads.
They moved away from Facebook groups years ago when they created these forums. Right now is a busy time for many. Is there anything specific you needed help with?
I'm sorry to hear about your experience and appreciate your feedback.
The Seller Community is designed for sellers to help each other by asking questions, sharing concerns, and suggesting feature requests. We also have Super Sellers like @alexandriak and Community Moderators like me to assist with these threads. I suggest starting a new thread with any questions you have, and we'll be more than happy to assist.
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