Square account hacked and square is not letting me post about that in square community

My square account is hacked. I posted here 2 hours ago. Square not only deleted my post but also banned my account to post further. Who gave them right to stop business owners posting about their issue in square community? I didn’t post anything wrong. My account was hacked even i have 2 step verification open. Someone from square have done it. They knew it and that’s why they don’t want anyone to know. This happened 3 times in past 4 months. They put hold on my account. I don’t even know how long there will take. Square is really becoming trash company. I am telling you again do not delete my post. I will take this as violations of free speech. 

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My square account got hacked again even i have 2 digit verification on. First email was changed than someone applied for loan. Transfer that money into complete separate. I don’t have active debit card but that hackers even apply for debit in 30 seconds and used online transaction. I don’t understand. How someone can do this within 2 minutes? How come can hack account even 2 step verification is turned ON. This is clearly by someone working inside the square.    I called square and they put hold on my account. Now that means next one week I won’t have access to any of my money. I can’t even sleep after working hard hours. Thid have happened to many businesses owner and square refused to help. This is stupid and ugly 

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Instead of blocking us to post here. Hire someone professional who knows how to work. Someone getting in my account. And applied for loan and he is getting approved in 20 seconds and used that loan to buy online transaction. All this happened in less than 60 seconds. How is that even a possible? Where is security? And why each ticket needs to be taken 4-5 days to resolve 

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Square Community Moderator

Hi there, @Rdcwine2,

 

We appreciate your post and we hear your frustration about this situation. Due to the nature of your post being account specific, I've moved it to a private board per our Community guidelines. The Seller Community is intended for seller to seller conversations and we do not have access to account specifics here. 

 

If your transfers have been suspended, then the Square Secure team has reached out to you.

They will reach out to you with an email with specific information about your account status, and actions that need to be taken. Also, if you haven't already, please check your inbox for a message from our team - and your Square Dashboard for notifications (squ.re/Dashboard). We'll need you to continue to work with them directly in order to move forward here. Thank you for understanding and we apologize for any frustration. 

 

Ellie
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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