Square Business Card Question

[cKenzieTap]

I got my replacement Square business card but I used it and was declined.  I have $1100 in thgat account.  Do I need to activazte it or something?

[This post was moved to the account questions forum from the original thread titled "Office Hours: Ask Adam anything about Square Online" by a community moderator.]

[Tom]

Hey @cKenzieTap,

Thanks for reaching out and sorry to hear about the trouble you're encountering with your business card. We aren't able to access and share out account specifics in our online forums, but if you reach out to our Customer Success team — they'll be able to take a deeper dive right away.

Hope this helps get you in the right direction, and thank you for your patience.