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[Nats1949]

hi team - i keep getting the same message

Thankyou or your interest

We do not currently support your selected business type for payment processing   We will contact you once yoru business type is supported......

we are a netball club so im confused.  i know of lots of other clubs that use this facility

[Seamus]

Hi @Nats1949,

Thanks for getting in touch and sorry to hear your organisation is having trouble signing up with Square! At the moment the ABNs we are able to onboard for payments are:

- Individual/Sole Trader (with or without an ABN)
- Partnerships (with an ABN)
- Companies (with an ABN)
- Trusts (with an ABN)

We're looking into ways we may be able to onboard more ABN types in the future - many NFP, club and association based ABNs currently require additional regulatory checks and paperwork that our onboarding process is unfortunately not able to accommodate at the moment. If you've purchased hardware already, I recommend returning to the place of purchase for a refund.

Square previously trialed a program that involved experimenting with different ways to support the manual onboarding and verification of business information so that certain organisations could be supported for payment processing. 

This trial proved challenging for both Square and the organisations involved due to the additional obligations Square needs to meet to comply with Australian regulatory requirements, and it is not scalable at this time. While we cannot support payment processing for you, remember Square can still work as a free point-of-sale application to record sales, manage inventory, run sales reports and analytics, send digital receipts and more.

We'll hopefully have more to announce on support for new clubs and associations in the future.