Hi @Cara4,
I noticed it's your first post, welcome to our community 👋
I'm sorry to hear you're having trouble with your transfers. While we can't look into account specifics, such as bank transfers via this public forum, our support team would be able to assist. You can call support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), or contact us via online chat or email:
1. Sign in to your Square account
2. Head to our contact page https://squareup.com/help/au/en/contact
3. Click on any topic, then "I don't see my issue"
4. Click "Message us" or "Email us"
Or, if you see the new chatbot help flow, type "support" to bring up a list of contact methods.
Please let us know how you go!
