Re: Negative Balance, Close Account

I give my permission to to close acct.

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Please deactivate this acct

 

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Square Community Moderator

Hi @Liberal - Thanks for reaching out to us here on the Square Seller Community.

 

You can deactivate your Square Account right from your online Square Dashboard. Before you do, reference our checklist for deactivating a Square account.

 

To deactivate your account, please follow the directions below:

  1. From your online Square Dashboard, go to Account & Settings.
  2. From the Business information > About my business, select Deactivate business.
  3. Select your reason for deactivation and click Continue.
  4. Enter the verification code.
    * If you have 2-Step Verification on your account, your verification code will either be texted to you or you can use your authenticator app.
    * If you do not have 2-Step Verification on your account, your verification code will be emailed to the email address associated with your Square Account.
  5. Confirm deactivation by selecting Deactivate.

Once you’ve closed your account, you won’t be able to reactivate it or have access to your payment history. For your records, you may want to download your payment history before deactivating your account.

Note: If your Square account uses Square Online, please cancel all of the subscriptions and services in your Square Online account from the Square Online Overview page first before deactivating your Square account. This will ensure you do not continue getting charged for Square Online services you are no longer using.

I hope this information is helpful but please do let me know if you have any additional questions.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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