Hi @Bowmandahl120 - I'm sorry to hear that this refund issue has brought you to the Seller Community.
We are unable to tell exactly what happened without looking at your account and this transaction with you, which we aren't able to do via the Seller Community. For this type of issue, you'll need to get in touch with our Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.
Violet
Community Moderator, Square
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