An invoice shows paid but not showing in my balance.

[pacetuition]

Im having the same issue. An invoice was paid, but it is not showing in my balance. Please help it is very urgent!

[_Violet]

Hi @pacetuition - Thanks for reaching out to us here on the Square Seller Community to bring this to our attention.

Please note: These forums are public, so I've moved your post to a private board in order to provide you with more information.

It sounds like your account may currently have a protective hold so that our team can conduct an account review and verify it is secure.

The Account Services team reaches out by email when transfers are on hold and can also provide you with further information on the status of your account.

We recommend checking your email inbox for a message from our Account Services team. If you're having trouble finding this, you can search your inbox for "Message from Square Support" to narrow your search.

In addition, please visit your Square Dashboard to complete the Square Secure Profile - which we use to gain more insight into your business. Please Note: Completing this form is essential to move forward with your account's review process, so be sure to complete the form in its entirety when you have the chance.

I hope this information is helpful!