Payment Suspended

[Birdy]

Square has suspended a large payment to my Company, absolutely no notification, I had to go online to search for the problem. And there it is, a request for passport and drivers licence, not for me or anyone associated with the Company.....So bad ....

[Seamus]

Hi @Birdy,

Thank you for your message and sorry to hear you're having trouble with an account verification issue.

While we are unable to discuss private account information via our Seller Community forum, please give our support team a call on 1800 760 137 - they'll be able to assist you further.

Lines are open Monday through Friday, 9am-5pm AEST. Thanks for understanding.