My now show protection is not working.

[tag_humble]

I have no show protection on for flat fee per service but yet it does not save their card on file every time. It claims it does when I look on the app but yet their is no cad on file for them and I can't charge them.

[Joe]

Hi there, @tag_humble - thanks for taking the time to reach out to us here on the Seller Community.

We're unable to look into specific account issues here from the Community, but we have a fully staffed Support Team who would be able to look into this for you. Feel free to reach out to them and we can take a deep dive with you there.

We look forward to hearing from you!