Hi @Jk2023. I’m sorry to hear this. Unfortunately, there is nothing that we hear in the seller community can do, other than suggest what you’ve no doubt already done — call Customer Support. I can’t think of a good reason why this delay should be so, but I’m not Square, obviously. Only they can help you out. I will flag your post to the moderators and maybe one of them can escalate this to the appropriate department.
I hope you get it resolved soon.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
