Is there any recourse when a vendor uses my charge card illegally?

I just saw that a vendor charged my card without my consent after hours. The manager on duty confirmed that they manually entered my card for $600 in dinner that I never authorized...Is there any help that Square provides?

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Square Community Moderator

Hello @cmgdetailing

 

Thank you for reaching out about this. In this case, I recommend contacting the business owner and seeing if they can process a refund for you. If this does not work, you can contact your bank with further steps. 

Ellie
Community Moderator, Square
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