Investigating Fraud

[andrewburchett]

I am investigating fraud for my company.  While reviewing expenses and support receipts, I see screenshots for Company A and there is a phone number listed.  I then see a receipt screen shot for Company B, but the phone number listed is the same.  My suspicions are that this individual is changing the company name on the square and then processing a different transaction so it would appear as two different companies, however I believe it is the same device that is linked by the phone number.  Is that how the process works?  This is a existing employee who is charging service for his store and then keeping the funds.  It is believe that company A is a cleaning service operated by their spouse.  Does this make sense or can it be confirmed that the phone number is linked to the device itself? 

[Ellie_]

Hi there, @andrewburchett,

Due to the nature of your post being account specific, I've moved it to a private board per our Community guidelines. The Seller Community is intended for seller to seller conversations and we do not have access to account specifics here. I'd recommend checking your emails for an email from our Account Services team as they typically reach out that way and can direct you further. You can also check your online Dashboard for a notification as well.