Instant transfer NOT instant.

[creativeoutlet]

I tried to do an instant transfer from the balance feature but has not been too instant. Why pay a fee for instant transfer when it gets transferred at the same speed as normal.

[Lou8]

Hi @creativeoutlet , thanks for posting on the Community.

I'm sorry to hear you did not receive your instant transfer within the appropriate timeframe. How long did it take for you to receive the transfer ?

Unfortunately, since we don't have access to your information on this platform, we are unable to investigate what could have happened here. I suggest reaching out directly to our Support Team by email or phone, they'll be happy to take a closer look for you.