How to get funds released.

[suncrete16]

Square has held over 50k for review for over 6 months.  I have called countless times and keep getting the "someone will call you back within 24 hours" and no one ever does.  When I try to transfer the funds the system denies the transfer and says to contact customer support.  Any ideas how I can get this money released??  This is crazy.  Thanks!

[Ria]

Hi @suncrete16 - Welcome to The Seller Community 😊

This appears to be more of an account specific inquiry.

Due to the public nature of The Seller Community we are unable to access specific account details through The Community. For assistance with your account, Feel free to send send a message using this contact form. Our support team will be happy to assist in resolving the matter on your account. 

Phone support is available Monday - Friday 6 AM - 6 PM PST. The telephone number is (855)700-6000.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨