Hello. I'm a new member to the website. I only recently setup a Square account for my small business. Within a short time I was the victim of fraud. Square allowed someone I never met to purchase an "egiftcard" for $2,000, which was immediately "redeemed." 2 weeks later the customer who purchased the card disputed the charge. Square immediately withdrew $2,000 from my business checking account pushing it to a negative balance.
What do I do here? Is that $2,000 lost for good? Square, please help.
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