Customer Service Support

[SreDriftwood]

Has anyone successfully received support from Square's team yet? We are struggling and need help. It's been weeks and they just keep sending us the same vague email, asking us to go to our dashboard and provide information, but nothing specific about what's missing or what they expect. If someone could just tell us SPECIFICALLY what they need, we can rectify our situation ASAP. I just don't get it. 

[Goldneye]

HI, you can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.