Charged and didn’t receive the payment

Didn’t receive payment that was charged on my card reader 

459 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Hey @Jpierre000,

 

Sorry to hear you're having trouble receiving a payment.

 

While we're not able to look into private account issues or transaction information via our public community forum, if you've not already done so:

 

- Check your email for any notifications from Square

- Check your online dashboard for any notifications

 

You can also contact support for more help via http://squ.re/contact - they'll be able to take a better look at what's going on!

Seamus
Square, Australia
Sign in and click Mark as Best Answer if my reply answers your question.
407 Views
Message 2 of 2
Report