Card decline for frequent shopper

I have a frequent customer who uses the same card for her invoice payments. This week, it has started to decline for “invalid card”. Her card isn’t invalid. Her bank even looked into it. What could be the issue? (This hasn’t happened to any of my other shoppers.)

337 Views
Message 1 of 2
Report
1 REPLY 1
Square Champion

Is she sure that her bank hasn't flagged anything as fraud? Is she sure she's entering the card information correctly?

My Girlfriend's Wardrobe est. 2012

Preston & jayne est. 2023


Downtown York Pa


Square user since 2012
274 Views
Message 2 of 2
Report