Bug Report: Items with both per item and per unit pricing do not display correctly in Square Online

[BSLprints]

I'm trying to file this as a bug report but there seems to be no way that I can find to just submit a bug report and apparently these forums don't let me upload images to show the problem (?) I'll try linking to the images on imgur: https://imgur.com/a/nckZAin

So basically I sell foamcore in both pre-cut and custom sizes, so I have sizes that are per-unit price and a Custom item that is per square foot. Square Online basically has no idea how to deal with this so it displays it as though all the prices are per square-foot until you select a size.

I would just turn off the custom per-unit variant for online since Square Online doesn't really have a way to allow customers to put in the dimensions they need anyway but if I delete the variant from Online it also deletes it from my POS!

The only way I can see to work around this is to create a separate item for per-unit pricing but then that messes up reporting since its now separate items.

[ashc]

Hey @BSLprints,

We actually don't file bugs here on the Seller Community since it's intended for seller to seller conversations.

You'll want to make these reports to our direct CS team and have them file for you.