Balance is zero after transfer but nothing in bank account

[allie_ooo]

I am new to Square and think I may have confused myself with transfers.

It was originally set to Automatic transfer and had transactions totalling over £170 pending with today's date on it. When it got to this evening I set to Manual Transfer. I clicked transfer, it went to a zero balance but there is nothing at all when I View all Transfers.

There is nothing in my bank either.

I have set it back to Automatic but still nothing.

Please help me!

[Sam_400º]

@allie_ooo depending on what time you hit transfer last night it will show in your account today some time between 4 & 5pm. 

The 'View All...' shows after the money has hit your account & the transfer is complete. 

All sounds like it's doing what it should do, so nothing to worry about right now 👍🏻

[allie_ooo]

Ah, ok. Thank you. I shall wait patiently!

Much appreciated 🙂

[Emma_]

Hi @allie_ooo, sorry to hear that! It is best to contact our team to check your balance and transfers. We are unable to share any account-specific information here. Please contact our support team.