Anyone know why an inbound transfer would be declined?

[fowler20008202]

I am expecting a deposit from a company I contract for. I see they tried to deposit my payment last night and it says DECLINED!! Why the heck would it be declined?? This is not ok because now they will send a check and it will take up to 30 days to get it! I was counting on those funds! 

[JK_Fiber_Art · Accepted solution]

Hi Fowler20008202,

Unfortunately the Community is not the same as Customer Service, you may want to consider contacting them.  This can be done through your Square Account Dashboard.

We can take a guess or two - for example - is this transfer done via ACH ?  If yes, have you had any issues in the past ?   And, did you invoice the company (just assuming) ?

There is some troubleshooting info here but, again from the Communities perspective, we're just tossing out thoughts.  Hopefully, if some other Community members understand your scenario, maybe they can provide some additional input.