What do I enter if I keep getting a postal code error?

[jeffwindsor]

 The title of this thread has been edited from the original: Postal codes are no longer required for card-not present transactions

So when it asks for a postal code,  should I just ignore or should i type in something.

I still keep getting a postal code error.

[jeffwindsor]

I was on with customer service rep he keeps assuring me that WE DO NEED POSTAL CODES.  

this is crap because 2 customers are telling me that is the correct postal code but square keeps coming in as postal code error  .SO Frustrated.   HELP  

[Kassi_]

Hey there @jeffwindsor -

Yes, you do need the postal code when entering those manual transactions. In some cases, the bank is slow to change the billing address, if the customer has moved recently. 

I have spoken with other sellers that have had this same experience and the transaction was able to go through after a previous zip code was entered. 

Please let me know if this still doesn't work on your customer's transaction.