How do I move an invoce to another location?

[Chefjuanpi]

Hi,

I has a hard time figured how create an invoice in the right location using the online dashboard. 

I figured but a little late. I have many invoices created in the wrong location, causing a mess in my inventory.

Exist a way to move the invoice to the right location?

I not like the idea to delete the invoice and recreate because they were already send, some are processing, some already paid and they appears in our customers profile.

I think delete the invoice in the wrong location and recreate them in the goodone can cause disconfort to my customers

do someone a better idea?

Best

Juan Pablo

[isabelle]

Hey @Chefjuanpi! 

It isn't possible to change the location of an Invoice after is has been sent to your customer, or after it has been paid by your customer. Sorry about that. 

I would suggest that you could refund the payments, and then send your customers invoices from the correct location and have them pay again, but I realize that's not an ideal option. It sounds like you have a good handle on the process now, but please reply back in this thread if you have any additional questions. 

[charlestonglow]

is i possible to move an invoice to another location if the next invoice scheduled has not been sent yet?

[AshleyK]

Hi @charlestonglow this is a great question! However; the ability to move invoices from one location to another is still a feature request. The only workaround for this will be to stop the series/initial invoice and create another invoice in the location it is designated for. 

I hope this helps, but please let me know if you have any other questions. 🙂

[lifecoachk11]

I know it’s been a couple of years for this request. Any update?