follow up emails

[Emasbeauty]

I'm hoping someone can help.

Do you know if you can send a follow up email to send once a customer has had their appointment to encourage re booking if they have not re booked at appointment. also to send one asking for a goofle review as well as how was their appointment?

[Breffni]

Hi @Emasbeauty, thanks for your post and welcome to the Seller Community. 

At this time the email notification options we have available for Square Appointments are for reminders and confirmations, we don't have a follow-up option. 

Feel free to visit our Appointments Ideate board to share your suggestion and let us know how it would benefit your business.

You could potentially use Square Marketing to create a campaign for these types of communications but it would be a more lengthy process as you would need to manually select your customers that have visited your business recently.