Why are my previous transactions not appearing in my Retail App?

[CrushComics]

[The title of this thread has been edited from the original: Transaction tab is empty in Square Retail Point of Sale]

A few days ago we noticed that this tab is empty for us. We're unable to go back and reprint receipts because of this. Any tips?  

[Alex_]

Hello @CrushComics,

Thank you for posting in the Seller Community. Welcome! 

In regard to this issue, do the transactions ever appear again? Or are they permanently gone? Can you find these transactions on your dashboard?

To begin, I would check to make sure your app is up to date, and your device is also up to date. 

Please let me know of any development by replying in this thread.