Sudden zoom in on POS screen

[oldtimepizza]

Since the last update, my POS screen will suddenly zoom way in for no reason.  I can find no way to return to the normal view without restarting.

[londontea]

Hi @oldtimepizza! This happened to me several years ago with Square POS on my iPhone, and it turned out that I had enabled the zoom setting in the accessibility features. However, since it stops zooming after you restart your device then that sounds like it could be a bug with the app. Are you using POS on an iPhone, iPad, or Android device? 

[MayaP]

Hi @oldtimepizza,

Thanks for reaching out To The Seller Community.

Sorry the new update has not been beneficial to your device. 

Just want to confirm what Square hardware you are using? 

[oldtimepizza]

Restaurants

[oldtimepizza]

Using my POS unit in my restaurant.

[MayaP]

Have you tried factory resetting the device @oldtimepizza ?

To reset your Square Register:

1. If you have taken any offline transactions, be sure to reconnect to the internet and process them before proceeding. Pending offline payments will be permanently lost and the funds won’t be captured when you reset your device.
2. Tap the down arrow on your Register and tap Settings.
3. Tap Hardware > General > About Register.
4. Scroll to the bottom of the screen and tap Factory Reset > Confirm Factory Reset.
5. Tap Reset one last time. The countdown will begin and your Register will reset.