Status code TRANSACTION_LIMIT: Authorization error: ‘TRANSACTION_LIMIT’

[andygould]

Hi,

We sell 'free' samples of our products on a cartflows landing page (link).

We charge $0.01 for the samples, and then the customer pays for shipping. The problem is that we get a high rate of transaction declines when customers attempt to checkout on this page. The most common cause of this is the following error: (Status code TRANSACTION_LIMIT: Authorization error: ‘TRANSACTION_LIMIT’) .

I've reached out to square for woocommerce and cartflows multiple times, and they always say it's the banks issue and that they can't do anything about it. I just find this hard to believe. Has anyone experienced anything similar or know of a possible solution?

The error happens for about 10-15% of the transactions.

[Goldneye · Accepted solution]

HI, after a quick Google search I was able to find a discussion on your topic here.

https://docs.qpilot.cloud/docs/2000-square-error-code-transaction-limit-authorization-error-error-co...

which means payment amount is either too high or too low