Money is not showing in balance as fast usuall

[spiritJunk]

Money is not showing in balance as fast usual normally it takes about 20 minutes but recently I charged a card and shows up in my transactions but hasn't showed in my balance and it's been 5 hours and it still hasn't showed up any body know why?

[TheRealChipA · Accepted solution]

@spiritJunk Weekends can be odd especially if the customer’s bank is delayed in funding Square for the transaction. Was it an unusually large amount? Was it a new customer? Just remember, as I understand it, Square won’t credit our accounts until the card holder’s bank initiates the transfer. Approval is only the first step. 

[TheRealChipA · Accepted solution]

Ugh. I’m sorry to hear that. I won’t pry. But I will wish you well resolving whatever caused that. Account reviews are never fun. Best!!!!

[TheRealChipA · Accepted solution]

@spiritJunk Weekends can be odd especially if the customer’s bank is delayed in funding Square for the transaction. Was it an unusually large amount? Was it a new customer? Just remember, as I understand it, Square won’t credit our accounts until the card holder’s bank initiates the transfer. Approval is only the first step. 

[spiritJunk]

Iv also been told its due to my account being under review

[TheRealChipA · Accepted solution]

Ugh. I’m sorry to hear that. I won’t pry. But I will wish you well resolving whatever caused that. Account reviews are never fun. Best!!!!

[spiritJunk]

So it's something I'm doing what can cause that

[TheRealChipA · Accepted solution]

Just be patient. Provide the information they ask for. Don’t be defensive. Remember it’s not always Square initiating a review. They’ll help you as long as you help them help you 

[spiritJunk]

Ok thank you

[TheRealChipA]

They will let you know what’s up and what they need. I will not not speculate. Not should I. If you are confused about what they ask for or tell you, let me know. I’ll try to help you if I can. Don’t panic. Reviews are often routine.