- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Questions on Setting up an employee's iPhone to accept Tap to Pay
Our church just started using Square's POS with the goal of accepting payments using Tap-to-pay on our staff/volunteers iPhone or Android Phones. In the steps to setup an iPhone to accept tap-to-pay, they are asked to enter in their Apple ID. Since the iPhones are their own personal phones and therefore the Apple ID is their own, we are trying to understand the need to do this and what 'impact' it would have on the volunteer since it 'links??' their Apple ID to our Square Account?
Using an Android phone I did not have any problems setting up the app and using Tap-to-Pay (though I am the admin.)
The second question I have about Tap-to-pay on iPhone is for the staff/volunteers who are part of our team... they don't have to have admin level access do they? All I want to grant them is the ability to accept payments on their android or iPhone. So I don't want to grant admin level access. Just trying to keep it simple so no one accidentally modifies something they shouldn't by mistake.
We just have the basic level of teams (not teams plus) so all team members will have the same level of access (which is fine with us at this point.)
thanks in advance.
- Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report

- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Hey there, @ALee7, great question!
You can find the answer to this question in our getting started guide for Tap to Pay on iPhone.
For your reference, once the Account Owner enables Tap to Pay on iPhone, all Team Members under the same account with an eligible device will automatically be able to use Tap to Pay on iPhone. They will also have access to tutorials on how to use the feature within the app.
Take a look at our link above and let us know if you have any further questions here!
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
thanks Laurie.
I did read this article. Another article wasn't clear regard Admin level access for Tap to Pay which is why I was asking the second question.
However I can't find any info about why the Apple ID is required during setup when using an iPhone. Since it is the staff or volunteer's personal iPhone, a few are concern about what providing their Apple ID will mean. I'm guessing it may be an Apple security requirement of all app's on one's phone that is allowed to use NFC but I would like clarification since the people I'm trying this out with are concern about tying in their Apple ID.

- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Sorry for the delay in getting back to you here, @ALee7!
Got it, I'd be happy to provide some additional context around the Apple ID requirement.
In order for your staff to use Tap to Pay on their iPhones, an Apple ID is required to enable the use of Apple Pay on each device.
Apple Pay ensures secure transactions by leveraging the security features provided by Apple's iOS operating system. Requiring an Apple ID allows the Square Point of Sale app to utilize this secure infrastructure and provide a trusted and safe payment experience for both Sellers and customers using Tap to Pay on individual iPhone devices.
I hope this information helps!
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report