Issues with usb swiped for cards

I’ve always attached the USB card Swiper to my iPhone. And I use the tap to pay once or twice but it doesn’t always connect or work when I’m at events. How do I remove the tap to pay and make my USB attachment work again

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Hi SassyCat066,

 

We may need some additional details.  Do you have a Magstripe Reader since you mentioned Swiper?   And did you also setup your iPhone for Tap to Pay?   If YES to both questions, great.  From what I understand, you can disable Tap to Pay at any time in the Square app by navigating to ≡ More > Settings > Account > Tap to Pay on iPhone > toggle off Tap to Pay on iPhone.  You may also want to unlink Tap to Pay on iPhone from your Apple ID - there's more info here in the FAQs.

 

Just a suggestion to consider - have you looked at Square's Contactless and Chip Reader?  It connects to your iPhone via Bluetooth - we really like it and it also reduces your liability for accepting credit cards.  If only accepting Swipe type cards, the liability for a bad card is unfortunately on you - note, this is a Credit Card Issuer policy, not Square.  See this info.   

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Best Answer

Hi SassyCat066,

 

We may need some additional details.  Do you have a Magstripe Reader since you mentioned Swiper?   And did you also setup your iPhone for Tap to Pay?   If YES to both questions, great.  From what I understand, you can disable Tap to Pay at any time in the Square app by navigating to ≡ More > Settings > Account > Tap to Pay on iPhone > toggle off Tap to Pay on iPhone.  You may also want to unlink Tap to Pay on iPhone from your Apple ID - there's more info here in the FAQs.

 

Just a suggestion to consider - have you looked at Square's Contactless and Chip Reader?  It connects to your iPhone via Bluetooth - we really like it and it also reduces your liability for accepting credit cards.  If only accepting Swipe type cards, the liability for a bad card is unfortunately on you - note, this is a Credit Card Issuer policy, not Square.  See this info.   

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