Is anyone else zebra printer not printing from fresh kds

For the past week both of my zebra printers at both of my stores not printing from fresh kds. is anyone else having this issue who can help. Support at Fresh KDS is the worst!

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Hi there @Sacha and welcome to the Seller Community 👋

 

Sorry to see that trouble has brought you here!

Possibly a silly question - have you gone through any basic Zebra printer troubleshooting?

I'd also like to ensure that you are running the most up-to-date version of the Square Point of Sale app, and that the device you run Square Point of Sale on is also running the most updated software. Learn how to check on both of those things here - let us know what you find out! If you still aren't able to make any headway, be sure to give our team a call tomorrow so we can try to give you a hand with this.

Valentina
Community Moderator, Square
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