I can't access my balance

It's showing I have money on my card but it keeps getting declined. Is this happening to anyone else

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Square Champion

Hi @DPreston.  This sounds like an issue with the business where you are processing your Square Debit Card not accepting that card for some reason, rather than an issue with not having funds available.  Have you tried reaching out to the Square Customer Success folks?  They can most likely see your activity, including unsuccessful attempts, and let you know what the reasons were for those denials.  Otherwise, since this question involves your money there’s not much we can do to assist you here.  Hopefully they can help you identify and resolve this quickly.

 

Regards,

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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