How long does it take to get an instant transfer again?

[Megangrimm37]

I did my first instant transfer yesterday around 2pm. Now it is 9am the next morning and im trying to do an instant transfer, as when i tried yesterday it said i had to wait until the next day, well it is the next day but its still saying the same thing? Does it take it a full 24 hours to refresh, or what? I mean i dont understand, it says u can only do one a day, well i havent done one today! @Megangrimm37 

[Alex_]

@Megangrimm37

Thank you for reaching out. Welcome to the Seller Community. 

With instant transfers, we do have a few limits.

Instant transfers have a minimum balance of $25 after Square’s fees, and a maximum transfer size of $10,000.

Same-day transfer has a minimum balance of $1 after Square’s fees, and a maximum individual transaction size limit of $10,000. If your balance exceeds $10,000 but does not include individual transactions greater than $10,000, you’ll receive multiple transfers from Square.

Funds that are not eligible for instant transfers or same-day transfer will be sent to the bank account linked to your Square account in one to two business days.

Note: Some new sellers start with a limit of one instant transfers per day of up to $2000 or one same-day transfer of up to $10,000. As you run and grow your business with Square, a higher daily transfer amount may become available.

Feel free to check out this link for more information and please let me know if you have any other questions by replying to this thread. 

[JavierZ]

Made an instant transfer this morning, all requirements were met. In my mind an instant transfer is, well, instant. However the instant transfer has not been credited to my bank account 9 hours later. What's the issue?

[JJ_]

If you're still experiencing this. Please reach out to our Support Team by phone, you can give us a call at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.

You can also get in touch with our Messaging and Email Support Teams here.