How can I contact Square's Support team?

[Moemoe2121]

How can I speak to someone in the phone

[briana1]

I need to speak with someone on my forgiveness loan asap

[Arie]

Hi @briana1,

Thanks for getting in touch!

When signed in to your Square account, you'll be able to reach Support via this link. 

[Bobby56]

i am logged in on desktop

[Kat2]

i want to start up new account with exsisting e mail

[Frida]

Hello @Kat2,

Good to see you posting in the Seller community again, welcome!

If you are wanting to open another account, you will need to utilize a different email other than the one that's already in use. 

Each Square account is unique to its own email address and is identified as such in our database. The exception to this is if you are wanting to open another location under the same email account, then both locations will be listed under that account email.

I hope this makes sense! Looking forward to hearing your reply.

Also, if you would like to speak to our phone support, please make sure you are logged into your account.

[columbiapi]

I have 2 accounts. i have been logged out and cannot get back in. i need to switch banking info on 1 account and i need help getting in to the other account. i would like to talk to a representative. what number can i call?? this is business related and i need help asap Mark

[Sharongourde]

to Square Support Team

I signed up for Square Retail Plus by accident.  This has a monthly fee.  I will not use Square service monthly.  Please change my service so I do not have a monthly fee.  Thank you

[homeprogreen]

If you log into your square dashboard and go to business settings you should see a tab named subscriptions. Under that just go to your square for retail subscription and downgrade to the Square for Retail Free version. It’s quick and easy

[JJ_]

Hey there @Sharongourde  👋

If you still have issues disabling the subscription with the steps given by @homeprogreen than you might want to reach out to our Support team here. They will be able to assist in disabling the subscription for you.

P.S. Welcome to the Seller Community ✨

[Tctinvest8989]

I want to stop using square service . How can I stop 

[Ria]

Hi @Tcinvest8989 - Welcome to The Seller Community, it's always nice to see a new face 😊

Here are the steps to deactivate your Square account.

Deactivate Your Account

1. From your online Square Dashboard, go to Account & Settings.
2. From the Personal Information tab, select Deactivate Account.
3. Select your reason for deactivation and click Continue.
4. Enter the verification code. ...
5. Confirm deactivation by selecting Deactivate.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨

[1938Knucklehead]

Want to talk to support please

[BernadetteA]

Welcome to the Seller Community, @1938Knucklehead 👋

Here are the steps to contact Square Support by phone or by email:

1. Go to https://squareup.com/help/gb/en/contact
2. Select your topic or just click Other > I don’t see my issue, it’ll give you the option to either call or email in!

The Square Support Team is available by phone Monday to Friday, 9am to 5pm. Some account also have access to phone support on the weekend. 😊

Please let us know if you have any other questions!

[gotballoons]

Wanting to know how i can transfer my in formation such as checkout list to another carrier

[gotballoons]

to my Quickbooks

[homeprogreen]

Do you mean that you want Quickbooks to automatically import your Square Sales information? If so then there’s a free Quickbooks app called “ Connect to Square “ here’s the link to get it from Quickbooks https://quickbooks.intuit.com/app/apps/appdetails/squareconnect/en-us/?cid=par_square_supportpg_appc...