Facebook Messenger

[therollingpin]

Facebook Messenger button isn't showing up in my store when accessed through a mobile device but does show when the store is accessed on a PC. This has just recently become an issue as the Messenger button has appeared on both platforms until now.

I have deactivated the link to Facebook and reactivated it, and it still doesn't show up. Any advice is greatly appreciated.

[JJ_]

This sounds like a good question for our Square Online team, @therollingpin

They can take a look at your account with you to help shine a light here, as they can look at your account alongside you to pinpoint what's going on here. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.