Delivery time glitch / fault

[JMtimber]

Major issue with the estimated delivery time as we do not have a time machine available!

Anyone else experienced this? It just started happening, no settings have been change but even if they had should this not be impossible anyway?

[Redacted Personal Information]

[tranguyen]

Hi @JMtimber, thank you for flagging this! It looks similar to an issue our team are investigating at the moment. I've flagged this to the team as well so they can work to resolve this.

Once I have an update from the team, I'll be sure to follow up on this thread. Thank you for bearing with us!

[JMtimber]

That's great, thanks for getting back to me.

[tranguyen · Accepted solution]

Hi @JMtimber, I just want to follow up and let you know our team have rolled out a fix. This should resolved the issue with the wrong estimation time coming up for delivery.

I had a look at your site and the time is showing correctly for me, but if you can also check on your end as well that'd be much appreciated!

If you are still seeing the wrong estimation, can you let me know? 

[JMtimber]

You guys are awesome at response and sorting things, thank you so much 🙂