Contact form not working

[RobinKulisch]

Hi,

I have included a contact form on my website, but it doesn't work.

I have tried numerous email addresses already, but despite receiving a "your entry has been submitted" message I never receive an email with the submitted information. 

And yes, I have also checked my spam folder.

Any tips?

[HC_Charlie]

Hello @RobinKulisch thanks for your post. Check out this area in your Square Dashboard...

Online > Website > Form submissions.

I can't remember how I initially setup, but I think there was an option to receive an email when you get a submission, but this is the place where they reside. If I can remember anything else regarding this I'll post here some more.

[HC_Charlie]

@RobinKulischhere's some more info....if you go in to edit your website, and click the area where you have the form fields, and check on the left side menu for SETTINGS > Form Confirmation. Here you can input your email address for notification.

[timcguest]

I cannot get my contact form working.  Can I get tech support help?

[JJ_]

Hello there @timcguest 👋

I would like to look into your situation. If you could please provide a bit more context, I'll be able to better point you in the right direction here.

P.S. Welcome to the Seller Community