Confirmation Texts Not Sending

[JustJemmaHB]

My Appointments app has stopped sending confirmation and reminder texts! When I try to manually send confirmation I get an error stating "Confirmation request failed, verify the contact information is correct" I get this error on every single client and I am certain the phone number is correct. I tried uninstalling and reinstalling the app.

[4stewarthealth]

I have the same problem. I think there's a bug with the last update. I can't seem to contact anyone to get answers. have you been able to find any results?

[JustJemmaHB]

They took that feature away unless you pay for the monthly subscription. 

[Nailsbyheathyr]

I'm having the same problem.  It started 5/1/2022. Has anyone found an answer to this issue? 

Just read a thread that square is not offering this service anymore to single employee status.  You have to have a plus or more membership now I guess. I hope someone else can confirm. 

[JustJemmaHB]

Yes they removed this feature unless you pay for the monthly subscription. 

[Lalibra]

I ran into the same issue. Problem is ....not I can't find out how to subscribe to "Plus feature ". Does anyone know how?